Garage Door Troubleshooting

Keep Your Garage Door Running at Its Best

Troubleshooting Your Garage Door Like a Pro

Like most mechanical objects, garage doors need regular maintenance and attention to keep them in peak operating condition and prevent unexpected breakdowns. In some cases, you might be able to correct an issue yourself, but in other situations, you should seek professional assistance. We’ve compiled some common garage door issues to help you know which repairs you can do and which ones you should leave to an expert.

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Common Garage Door Problems That Homeowners Can Troubleshoot

Examples of basic garage door maintenance you can consider handling yourself include:

  • Inspecting the door: Check the door periodically to look for minor damage like cracks, dents and improper sealing.
  • Changing the batteries: If you discover that your garage door isn’t working at all, replacing the battery in the remote control unit can sometimes resolve the issue.
  • Inspecting the tracks and hardware: Verify that the metal tracks aren’t bent or misaligned and the hardware doesn’t have rust or other damage.
  • Lubricating moving parts: Brush and lubricate the rollers and tracks to minimize wear and tear from repeated use.
  • Resetting the opener: Reset the opener to regain garage door function after events such as power outages

Important Precautions for Keeping You Safe

Garage Door Safety Tips

These four tips can keep you and your family safe during the garage door troubleshooting process:

  • Keep small children and pets away from the opening.
  • Don’t walk under the door when it’s opening or closing.
  • Keep your fingers away from the springs and other mechanisms.
  • Don’t leave the door partially open if you step away for a minute.
Troubleshooting Garage Door Safety Tips

When to Give Us a Call

DIY vs. Professional Repairs

Contact a professional garage door company if you’re experiencing more complex issues, such as:

  • Your door not opening or closing.
  • Broken springs or cables, which can cause substantial safety hazards.
  • Damaged or missing door panels.
  • The opener not functioning with new batteries.
  • Extensive hardware replacements.
  • A door that is unbalanced or off the tracks.
  • Significant damage from a mishap like a vehicle collision.

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Marvin’s Garage Door

Over Fifty Years of Experience

Leave a Review

Service men were professional and did awesome work

James Toompas September 26th, 2025

Prompt and professional! An easy group of people to work with! Very personal and caring!

Jonathan and Katie Doub September 25th, 2025

We needed two garage door drive belts replaced due to age. Our service tech, Travis was outstanding in every way, on time, courteous and professional. Repairs were made in a timely manner and cost was very reasonable. We are completely satisfied with the experience and Highly Recommend Marvin’s Garage Doors! We will definitely call them again the next time we need any kind of garage door service.

Tim September 3rd, 2025

Customer friendly. Fast and efficient. James is a great guy.

Rick Hughes September 2nd, 2025

Great from start to finish. Friendly knowledgeable staff, installation was fast and thorough. We’ll be looking at doors and possibly windows in the future.

Todd B August 26th, 2025

Arrived on time, very friendly and knowledgeable. Got right to work and replaced the belt on our Liftmaster garage door. Reasonable price. Would definitely recommend this business.

Jodi Gecinger August 21st, 2025

The two gentleman that came to install my new garage door motor where knowledgeable and very pleasant. I would recommend this company.

Lisa Dawson August 21st, 2025

Totally excellent

Richard Phillips July 30th, 2025

Mike and his crew had the door back in operation in no time. We called short notice and the folks at Marvin worked us in to their schedule in just one day. Great service, will be calling Marvin next time for any garage door issues.

Frank Wilhelm July 11th, 2025

Very affordable & professional! The two Gentlemen showed up early, installed a new garage door opener, key pad and installed new rollers in under an hour. Additionally, they swept my garage. This company is 100%!

John Cosgrove July 3rd, 2025

Jonathan and Mike arrived on time and set my mother’s mind at ease. Replaced the opener and outside door opener in a timely fashion, were friendly and explained how to use and program remotes. I’ve used Marvin’s for 30+ yrs and will never use another garage door company.

Beth W. Murray July 2nd, 2025

We had great service! Sent two men out the same day we called!We are Senior Citizens! Prices were very reasonable and less than half price of two other companies that came out and tried to way over price their service! I have and will refer to my neighbors and friends! Thanks. Honesty is the key!!

Linda Winstead July 1st, 2025

Professional, informative, and thorough! Thank you!

Christina Hall June 30th, 2025

Arrived on time and extremely professional and polite.

Karen Watson June 30th, 2025

Marvin’s Garage Doors was great! Quick to respond and came out the same day to fix our garage door. Will definitely use again and recommend them to anyone needing help/service on their garage doors!

Josh Jarvis June 26th, 2025

My garage door recently became stuck and while I thought I knew where the problem was, I didn’t feel qualified to fix it so I called Marvins. They were able to come out a few days later, arrived earlier than expected and quickly assessed the problem. They got everything back in working order and did some minor, routine maintenance while they were here. The door works perfectly now, maybe better (and quieter) than before. The guys who came out were very cordial and professional. I thought the price was reasonable. All in all, I’m very satisfied with my experience today.

Mark Simmons June 9th, 2025

They came out quickly when our old garage door broke, and we were able to order a new door and have it installed with weeks. Great customer service!

Wayne Journell June 3rd, 2025

Very fast response time and quickly resolved my problem. Would highly recommend!

william king May 22nd, 2025

Arrived at the promised time. Quickly identified and repaired the problem.

James Kennedy May 9th, 2025

Great service and on time!

Frank Crump May 7th, 2025

Quick and painless for the new replacement garage door. Perfect match to my other door.

John Lambert May 2nd, 2025

Prompt and courteous service. Did a great job repairing the door and did it quickly! Very pleased.

Scott Norman April 24th, 2025

I just had a great experience with Marvin Garage Doors. I gave them a call for a repair, and they were here within the hour. Another hour and the repairs were complete. Service people were very skilled and friendly and polite. Price was also very reasonable. I will call Marvin again the next time we need garage door help!

Erica Frost April 22nd, 2025

Need Garage Door Repair Services?

Contact Us for Any Garage Door Issue

If you need help with garage door troubleshooting or repairs in northwestern North Carolina, the experienced professionals at Marvin’s Garage Doors are available to assist you. Contact us to set up a service appointment today. If you’re experiencing an emergency, you can reach us around the clock at (336) 813-2601.

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