Garage Door Troubleshooting

Keep Your Garage Door Running at Its Best

Troubleshooting Your Garage Door Like a Pro

Like most mechanical objects, garage doors need regular maintenance and attention to keep them in peak operating condition and prevent unexpected breakdowns. In some cases, you might be able to correct an issue yourself, but in other situations, you should seek professional assistance. We’ve compiled some common garage door issues to help you know which repairs you can do and which ones you should leave to an expert.

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Common Garage Door Problems That Homeowners Can Troubleshoot

Examples of basic garage door maintenance you can consider handling yourself include:

  • Inspecting the door: Check the door periodically to look for minor damage like cracks, dents and improper sealing.
  • Changing the batteries: If you discover that your garage door isn’t working at all, replacing the battery in the remote control unit can sometimes resolve the issue.
  • Inspecting the tracks and hardware: Verify that the metal tracks aren’t bent or misaligned and the hardware doesn’t have rust or other damage.
  • Lubricating moving parts: Brush and lubricate the rollers and tracks to minimize wear and tear from repeated use.
  • Resetting the opener: Reset the opener to regain garage door function after events such as power outages

Important Precautions for Keeping You Safe

Garage Door Safety Tips

These four tips can keep you and your family safe during the garage door troubleshooting process:

  • Keep small children and pets away from the opening.
  • Don’t walk under the door when it’s opening or closing.
  • Keep your fingers away from the springs and other mechanisms.
  • Don’t leave the door partially open if you step away for a minute.
Troubleshooting Garage Door Safety Tips

When to Give Us a Call

DIY vs. Professional Repairs

Contact a professional garage door company if you’re experiencing more complex issues, such as:

  • Your door not opening or closing.
  • Broken springs or cables, which can cause substantial safety hazards.
  • Damaged or missing door panels.
  • The opener not functioning with new batteries.
  • Extensive hardware replacements.
  • A door that is unbalanced or off the tracks.
  • Significant damage from a mishap like a vehicle collision.

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Marvin’s Garage Door

Over Fifty Years of Experience

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Professional, informative, and thorough! Thank you!

Christina Hall June 30th, 2025

Arrived on time and extremely professional and polite.

Karen Watson June 30th, 2025

Marvin’s Garage Doors was great! Quick to respond and came out the same day to fix our garage door. Will definitely use again and recommend them to anyone needing help/service on their garage doors!

Josh Jarvis June 26th, 2025

My garage door recently became stuck and while I thought I knew where the problem was, I didn’t feel qualified to fix it so I called Marvins. They were able to come out a few days later, arrived earlier than expected and quickly assessed the problem. They got everything back in working order and did some minor, routine maintenance while they were here. The door works perfectly now, maybe better (and quieter) than before. The guys who came out were very cordial and professional. I thought the price was reasonable. All in all, I’m very satisfied with my experience today.

Mark Simmons June 9th, 2025

They came out quickly when our old garage door broke, and we were able to order a new door and have it installed with weeks. Great customer service!

Wayne Journell June 3rd, 2025

Very fast response time and quickly resolved my problem. Would highly recommend!

william king May 22nd, 2025

Arrived at the promised time. Quickly identified and repaired the problem.

James Kennedy May 9th, 2025

Great service and on time!

Frank Crump May 7th, 2025

Quick and painless for the new replacement garage door. Perfect match to my other door.

John Lambert May 2nd, 2025

Prompt and courteous service. Did a great job repairing the door and did it quickly! Very pleased.

Scott Norman April 24th, 2025

I just had a great experience with Marvin Garage Doors. I gave them a call for a repair, and they were here within the hour. Another hour and the repairs were complete. Service people were very skilled and friendly and polite. Price was also very reasonable. I will call Marvin again the next time we need garage door help!

Erica Frost April 22nd, 2025

Wonderful job. Thanks Dillon and Jason for superior service! Highly recommend.

Chad Brown April 17th, 2025

The technician was very friendly and professional. Showed up on time and finished the job without delay.

James Stanley April 15th, 2025

Marvin’s Garage Door did a fantastic job for us!! Highly recommend them if you’re looking for a new garage door.

Deborah Clark March 27th, 2025

They arrived an hour early having called ahead and were very professional and courteous.

David Spivey March 21st, 2025

Outstanding. Punctual, professional, competent….at a fair price.Great company from ownership to the staff. Incredible service. The way a company should operate.Only the highest regard for the entire organization.

Mike Sciole March 20th, 2025

Great job, fixed my garage door and very professional techs. Thanks

Jeff Thompson March 19th, 2025

Great & prompt service! Completed the job quickly

Jeff Banner March 18th, 2025

The doors are Beautiful!! Installers were awesome

Lorena Delrio March 8th, 2025

Their work was wonderful! Couldn’t be better.

Herb Krutoy March 5th, 2025

Did a good job

Dragonman March 3rd, 2025

Not pushy at all and tries their best to save the customer money. I had one of their salesman come out to quote me for a new garage door because another company said it was irreparable. I was pleasantly surprised when the salesman said the company can fix it at a fraction of the cost. When we actually need to get a new garage door, we will definitely use Marvin’s.

Katie H February 27th, 2025

They always do a great job.

Carol Holt February 17th, 2025

Quick response. Fixed our issues and they were very reasonably priced, friendly and knowledgeable. Would use again and would highly recommend!!

Jeff Kimberly February 13th, 2025

These folks were able to work us in on short notice. Techs were friendly and efficient. We have only used Marvin’s for good reasons.

Susan Nash February 3rd, 2025

I am so happy with Marvin’s Garage Doors. The spring on my garage door broke. The owner came out and fixed my issues. Service and communication was so great. He came when they said they would be at my house and not only did he fix the springs, but oiled my system so that it is a lot quieter. I will definitely use them again. Thank you Marvin Garage Doors for , fixing my problem so quickly and affordable! I love supporting a small family business.

Paige Moerman February 2nd, 2025

Need Garage Door Repair Services?

Contact Us for Any Garage Door Issue

If you need help with garage door troubleshooting or repairs in northwestern North Carolina, the experienced professionals at Marvin’s Garage Doors are available to assist you. Contact us to set up a service appointment today. If you’re experiencing an emergency, you can reach us around the clock at (336) 813-2601.

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