Expert Service and Quality Products
Springs play a crucial role in the safe and efficient operation of a garage door by supporting its weight during opening and closing. A broken spring, which can occur due to wear and tear, rust formation or improper maintenance, requires immediate attention.
Why Professional Help is Essential for Spring Issues
While they may look harmless, garage door springs can be dangerous. Because they are under constant tension, a sudden failure can cause them to snap, transforming them into lethal projectiles.

Therefore, it’s better to contact a professional garage door company to handle a spring issue than attempt a do-it-yourself repair project.
Understanding Garage Door Spring Systems
Garage door systems may have torsion or extension springs. The former are located above the door and operate by turning, while the latter are on either side of the opening and expand or contract during raising or lowering.
Many doors have a one- or two-spring setup, although larger, heavier products can have more. While it’s possible to replace one spring without impacting the door’s performance, most garage door professionals recommend upgrading all the springs simultaneously. Doing so helps you avoid the inconvenience and potentially higher cost of another repair project in the near future.
Safe and Efficient Service from Start to Finish
Residential garage door spring repair service begins with an inspection to determine the extent of the damage. The preparation process involves unplugging the opener and disconnecting it from the door by pulling on the handle. Removing and replacing the springs requires using a winding bar to eliminate the remaining tension.
After unwinding the springs, the next step involves removing the center bolts that hold the springs together. A technician will slide the new spring onto the shaft while ensuring the red winding cone is on the left side of the garage while facing the door from the inside. The final steps include tightening the spring and reattaching the cables, drums and other components. Testing is also essential to ensure the springs and door function correctly and safely.
Essential Information for Homeowners
The guys did a great job and were very helpful.
Very good service and workmanship and on time.
SO friendly and great work!!!
Knowledgeable service technician and good information to maintain door following repair.
Folks did a great job!! Needed a special install to maximize garage height and they got every inch available. Every part of the process was handled extremely professionally. Order, schedule, install, all went super smooth and done by great people.
Came out same day, identified a bad belt, replaced it, and we’re done in under an hour. Excellent service and clear costs up front.
Mike and Trevor did a great job replacing our broken garage door spring. The office staff was very nice and sent the techs out the same day. Thanks so much!!
We have used Marvin’s garage doors multiple times here in Clemmons. Everything from the intake on the phone, scheduling, and the team members they send out, makes them the best at what they do.They were able to get someone out within a day or two and fix a broken spring once and a broken belt( that was under warranty and I didn’t have to pay for it) and get us up and running quickly (within an hour).They also take credit cards and are a pleasure to work with. Great customer service!
Great company. They scheduled me quickly, got to me ahead of time and knocked out my belt replacements promptly. Super professional and friendly. I had heard good things about them but it was my first experience using them. HIGHLY RECOMMEND.
Fixed my door to better than before for a reasonable price. Another company failed to fix the door so I’m thankful.
Mike was very good He fixed our problem with 2 small adjustments and oil.
Technician was knowledgeable, polite, timely, and very efficient.
The guys were super friendly and very knowledgeable. They knew exactly what was wrong and resolved my issue in a timely manner. I will definitely use them again
Great work from Marvin’s once again. Knowledgeable and friendly technician. I will continue to use these guys.
Marvin Garage Door is always at the top! Both technician did a great job with annual maintenance service. Thank you!
Excellent customer service. They were fast and efficient responding to our garage door issue. Very friendly and knowledgeable! I would highly recommend them to anyone needing garage door repair!
Great service by a knowledgeable and friendly team.
Quick and excellent service. Highly recommended!
Service men were professional and did awesome work
Prompt and professional! An easy group of people to work with! Very personal and caring!
We needed two garage door drive belts replaced due to age. Our service tech, Travis was outstanding in every way, on time, courteous and professional. Repairs were made in a timely manner and cost was very reasonable. We are completely satisfied with the experience and Highly Recommend Marvin’s Garage Doors! We will definitely call them again the next time we need any kind of garage door service.
Customer friendly. Fast and efficient. James is a great guy.
Great from start to finish. Friendly knowledgeable staff, installation was fast and thorough. We’ll be looking at doors and possibly windows in the future.
The two gentleman that came to install my new garage door motor where knowledgeable and very pleasant. I would recommend this company.
Arrived on time, very friendly and knowledgeable. Got right to work and replaced the belt on our Liftmaster garage door. Reasonable price. Would definitely recommend this business.
Totally excellent
Need Garage Door Repair Services?
At Marvin’s Garage Doors, we know how to replace your garage door and ensure maximum value. We even offer emergency door replacement services to respond to situations requiring immediate attention — such as significant storm damage. Contact us to request a custom garage door installation today.
