Garage Door Troubleshooting

Keep Your Garage Door Running at Its Best

Troubleshooting Your Garage Door Like a Pro

Like most mechanical objects, garage doors need regular maintenance and attention to keep them in peak operating condition and prevent unexpected breakdowns. In some cases, you might be able to correct an issue yourself, but in other situations, you should seek professional assistance. We’ve compiled some common garage door issues to help you know which repairs you can do and which ones you should leave to an expert.

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Common Garage Door Problems That Homeowners Can Troubleshoot

Examples of basic garage door maintenance you can consider handling yourself include:

  • Inspecting the door: Check the door periodically to look for minor damage like cracks, dents and improper sealing.
  • Changing the batteries: If you discover that your garage door isn’t working at all, replacing the battery in the remote control unit can sometimes resolve the issue.
  • Inspecting the tracks and hardware: Verify that the metal tracks aren’t bent or misaligned and the hardware doesn’t have rust or other damage.
  • Lubricating moving parts: Brush and lubricate the rollers and tracks to minimize wear and tear from repeated use.
  • Resetting the opener: Reset the opener to regain garage door function after events such as power outages

Important Precautions for Keeping You Safe

Garage Door Safety Tips

These four tips can keep you and your family safe during the garage door troubleshooting process:

  • Keep small children and pets away from the opening.
  • Don’t walk under the door when it’s opening or closing.
  • Keep your fingers away from the springs and other mechanisms.
  • Don’t leave the door partially open if you step away for a minute.
Troubleshooting Garage Door Safety Tips

When to Give Us a Call

DIY vs. Professional Repairs

Contact a professional garage door company if you’re experiencing more complex issues, such as:

  • Your door not opening or closing.
  • Broken springs or cables, which can cause substantial safety hazards.
  • Damaged or missing door panels.
  • The opener not functioning with new batteries.
  • Extensive hardware replacements.
  • A door that is unbalanced or off the tracks.
  • Significant damage from a mishap like a vehicle collision.

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Marvin’s Garage Door

Over Fifty Years of Experience

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We have used Marvin’s garage doors multiple times here in Clemmons. Everything from the intake on the phone, scheduling, and the team members they send out, makes them the best at what they do.They were able to get someone out within a day or two and fix a broken spring once and a broken belt( that was under warranty and I didn’t have to pay for it) and get us up and running quickly (within an hour).They also take credit cards and are a pleasure to work with. Great customer service!

Jordan Burleson December 29th, 2025

Great company. They scheduled me quickly, got to me ahead of time and knocked out my belt replacements promptly. Super professional and friendly. I had heard good things about them but it was my first experience using them. HIGHLY RECOMMEND.

Mike Shortt December 11th, 2025

Fixed my door to better than before for a reasonable price. Another company failed to fix the door so I’m thankful.

Brett Woods December 4th, 2025

Mike was very good He fixed our problem with 2 small adjustments and oil.

Jean Harris December 3rd, 2025

Technician was knowledgeable, polite, timely, and very efficient.

Richard Lidbom November 26th, 2025

The guys were super friendly and very knowledgeable. They knew exactly what was wrong and resolved my issue in a timely manner. I will definitely use them again

Ron Fazenbaker November 18th, 2025

Great work from Marvin’s once again. Knowledgeable and friendly technician. I will continue to use these guys.

Nathan Brantley November 11th, 2025

Marvin Garage Door is always at the top! Both technician did a great job with annual maintenance service. Thank you!

Simona Ebano November 4th, 2025

Excellent customer service. They were fast and efficient responding to our garage door issue. Very friendly and knowledgeable! I would highly recommend them to anyone needing garage door repair!

Greg Walker October 21st, 2025

Great service by a knowledgeable and friendly team.

M Barkey October 20th, 2025

Quick and excellent service. Highly recommended!

Dave October 16th, 2025

Service men were professional and did awesome work

James Toompas September 26th, 2025

Prompt and professional! An easy group of people to work with! Very personal and caring!

Jonathan and Katie Doub September 25th, 2025

We needed two garage door drive belts replaced due to age. Our service tech, Travis was outstanding in every way, on time, courteous and professional. Repairs were made in a timely manner and cost was very reasonable. We are completely satisfied with the experience and Highly Recommend Marvin’s Garage Doors! We will definitely call them again the next time we need any kind of garage door service.

Tim September 3rd, 2025

Customer friendly. Fast and efficient. James is a great guy.

Rick Hughes September 2nd, 2025

Great from start to finish. Friendly knowledgeable staff, installation was fast and thorough. We’ll be looking at doors and possibly windows in the future.

Todd B August 26th, 2025

The two gentleman that came to install my new garage door motor where knowledgeable and very pleasant. I would recommend this company.

Lisa Dawson August 21st, 2025

Arrived on time, very friendly and knowledgeable. Got right to work and replaced the belt on our Liftmaster garage door. Reasonable price. Would definitely recommend this business.

Jodi Gecinger August 21st, 2025

Totally excellent

Richard Phillips July 30th, 2025

Mike and his crew had the door back in operation in no time. We called short notice and the folks at Marvin worked us in to their schedule in just one day. Great service, will be calling Marvin next time for any garage door issues.

Frank Wilhelm July 11th, 2025

Very affordable & professional! The two Gentlemen showed up early, installed a new garage door opener, key pad and installed new rollers in under an hour. Additionally, they swept my garage. This company is 100%!

John Cosgrove July 3rd, 2025

Jonathan and Mike arrived on time and set my mother’s mind at ease. Replaced the opener and outside door opener in a timely fashion, were friendly and explained how to use and program remotes. I’ve used Marvin’s for 30+ yrs and will never use another garage door company.

Beth W. Murray July 2nd, 2025

We had great service! Sent two men out the same day we called!We are Senior Citizens! Prices were very reasonable and less than half price of two other companies that came out and tried to way over price their service! I have and will refer to my neighbors and friends! Thanks. Honesty is the key!!

Linda Winstead July 1st, 2025

Arrived on time and extremely professional and polite.

Karen Watson June 30th, 2025

Need Garage Door Repair Services?

Contact Us for Any Garage Door Issue

If you need help with garage door troubleshooting or repairs in northwestern North Carolina, the experienced professionals at Marvin’s Garage Doors are available to assist you. Contact us to set up a service appointment today. If you’re experiencing an emergency, you can reach us around the clock at (336) 813-2601.

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